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© Copyright - Custom Wedding Invitations by Chrissy Arnold. All rights reserved. |
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First Impressions are everything. Make a statement with yours! |
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The Ordering Process... The following applies to our standard ordering/customization process. If you are interested in our design consultation service, please check our Consultation page for details. ... To order any of the products listed on our website, you can send an e-mail to us at orders@invitationsbychrissy.com, or call 717-681-9830. We will collect from you all of the necessary personalization/customization information and in approximately 1-2 weeks you will receive your custom digital proof via email. You also have the option of ordering hard copy samples. Please see individual product pages for sample pricing information. Once you've received your proof/sample and have approved it, you can then place your final order via e-mail or phone. Make sure to state the bride and groom's names and the date of the wedding so we can reference your sample. Please allow 12 weeks for customization and order completion. Orders with less than 12 weeks lead time may incur a $50 rush fee. If you are outside of our local area (Central PA), shipping charges will apply. We accept checks and credit cards (via PayPal e-mail invoices). Please feel free to contact us with any questions you may have about our ordering process. ... .. Sample fees are non-refundable. *Order changes/cancellations: We require approval of a proof/sample before we begin production of your order. Please check spelling and grammar! If for some reason, you need any changes after work has begun, you will be charged for the additional labor and/or materials involved with the change. This will vary depending on the specific order and how much work has already been completed prior to the change request. Please make sure your sample is exactly as you want it before approving, so you can avoid this costly situation. Due to the custom nature of our business, we cannot grant refunds once production of your order has begun. |
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